Hanc.AI Help Center
Welcome to the official documentation for Hanc.AI — the platform for creating AI-powered voice agents that handle phone calls automatically.
What is Hanc.AI?
Hanc.AI allows you to create virtual phone assistants that can:
- Answer calls 24/7 without human intervention
- Understand natural speech and respond conversationally
- Use your business information to answer questions
- Book appointments and manage schedules
- Transfer complex issues to your team
No coding required — configure everything through our visual interface.
Quick Navigation
New to Hanc.AI?
| Start Here | Description |
|---|---|
| Getting Started | Create your account and first agent |
| Core Concepts | Understand how AI voice agents work |
Set Up Your Agent
| Section | Description |
|---|---|
| Voice Agents | Create and configure agents |
| Knowledge Base | Add your business information |
| Phone Numbers | Connect real phone numbers |
Monitor & Optimize
| Section | Description |
|---|---|
| Analytics | Call logs, metrics, and insights |
| Templates | Ready-to-use configurations |
Advanced
| Section | Description |
|---|---|
| Integrations | Twilio, calendars, webhooks, API |
| Account & Team | Team management and billing |
Help
| Section | Description |
|---|---|
| FAQ | Frequently asked questions |
| Troubleshooting | Common issues and solutions |
Quick Start Path
Get your first agent running in under an hour:
1. Getting Started → Create account (5 min)
2. Voice Agents → Create from template (10 min)
3. Knowledge Base → Upload your info (10 min)
4. Test your agent in browser (5 min)
5. Phone Numbers → Connect Twilio (15 min)
Total: ~45 minutes to a working voice agent
External Resources
| Resource | Link |
|---|---|
| Hanc.AI App | app.hanc.ai |
| API Documentation | API Reference |
| Support | support@hanc.ai |
Need Help?
- Check the FAQ for quick answers
- Browse Troubleshooting for solutions
- Email support@hanc.ai for assistance